Privacy Policy

PRIVACY POLICY
Last Updated: April 7, 2025

1. INFORMATION WE COLLECT
a) Personal Information:
- Name and contact details
- Service address
- Payment information
- Communication preferences

b) Service Information:
- Service history
- Subscription details
- Payment records
- Customer feedback

2. HOW WE USE YOUR INFORMATION
- Schedule and provide services
- Process payments
- Send service notifications
- Improve our services
- Marketing communications (with consent)
- Legal compliance

3. INFORMATION SHARING
We do not sell your personal information. We may share with:
- Payment processors
- Service providers
- Legal authorities when required
- Business partners (with explicit consent)

4. DATA SECURITY
- Industry-standard security measures
- Encrypted payment processing
- Secure data storage
- Regular security updates

5. YOUR RIGHTS
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request data deletion
- Opt-out of marketing
- Export your data

6. COOKIES AND TRACKING
Our website and app may use:
- Essential cookies for functionality
- Analytics cookies
- Performance monitoring tools

7. MARKETING COMMUNICATIONS
- Opt-in required for marketing emails
- Easy unsubscribe option
- Service notifications sent regardless of marketing preferences

8. DATA RETENTION
- Active accounts: Duration of relationship
- Inactive accounts: 2 years
- Financial records: 7 years (legal requirement)

9. CHILDREN'S PRIVACY
Services not intended for children under 13

10. CONTACT US
info@worthy-friend.com
For privacy concerns or data requests

11. UPDATES TO THIS POLICY
- Policy may be updated periodically
- Notice provided for material changes
- Continued use implies acceptance